Privacy Policy

Universal Elements
5/340, Marai Malai Adigalar Street, Mugappair East,
Chennai – 600037, Tamil Nadu, India

Effective Date: 20-01-2012

1. Overview

This Privacy Policy outlines how Universal Elements (“we,” “our,” or “us”) collects, uses, and protects the personal information of users (“you” or “customers”) who interact with our website, services, or purchase licenses.

2. Information We Collect

We may collect the following information for business and support purposes:

  • Name, company name, email address, phone number, and billing information.
  • Domain name and account details required for Google Workspace provisioning.
  • Payment transaction details (through secure payment gateways).

3. How We Use Your Information

We use your information to:

  • Process orders, payments, and license provisioning.
  • Communicate service updates, renewals, and support information.
  • Improve our website and customer experience.
  • Comply with legal and tax obligations.

4. Data Security

We maintain industry-standard security measures to protect your information against unauthorized access, misuse, or disclosure. Payment data is processed only through secure and compliant payment gateways.

5. Data Sharing

We do not sell, rent, or trade your personal data. However, we may share limited information with:

  • Google, for license activation and management.
  • Payment processors for transaction completion.
  • Legal authorities, when required by law.

6. Data Retention

Your data will be retained as long as necessary to fulfill contractual obligations, provide support, and comply with legal requirements.

7. Your Rights

You have the right to access, correct, or request deletion of your personal data by contacting us at privacy@unel.co.in.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on our website with the updated effective date.

9. Contact

For privacy-related questions or concerns, contact:
Email: privacy@unel.co.in
Address: 5/340, Marai Malai Adigalar St, Mugappair East, Chennai – 600037, Tamil Nadu, India